Deposit and Balance Payment

The deposit of 30% of the package will be made to Kilimanjaro and Beyond at the time of booking. Final balance payment is due 60 days prior to adventure start date. If booking takes place within 60 days of start date, the total trip cost is due. Failure to make full balance payment by the due date may result in forfeiture of the trip deposit and any partial balance payments. Kilimanjaro and Beyond reserves the right to cancel any reservation should timely final payment not be received. It is the client’s responsibility to ensure payment is made by the due date. Payment may be made by credit card or check. Payment may be split among separate credit cards or charged entirely to one credit card. A $100 discount applies when using a check. Final balance will be automatically charged 60 days prior to arrival date to the credit card on file.

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Refund, Cancellation, and No Shows

A full refund of the deposit will be made if Kilimanjaro and Beyond cannot confirm your booking. Otherwise, the deposit is non-refundable. If you decide to cancel your trip, Kilimanjaro and Beyond must be notified in writing. Your trip will be cancelled from the date written notice is received. If written notice is received 61 or more days from trip departure, 70% will be refunded. If written notice is received between 31 and 60 days from trip departure, 20% of the safari cost will be refunded and 50% of all other trip costs will be refunded. If written notice is received 30 days or less from trip departure, the total trip cost is non-refundable. There will be no refund if a client cancels a trip, or leaves a trip for any reason, either voluntarily or involuntarily, after the trip has begun. No refund will be made for any service not utilized.

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Travel Insurance

Valid travel and medical insurance is required to participate in the trip. Insurance should cover high altitude trekking, medical and repatriation costs, trip cancellation, and emergency evacuation. Client must be able to provide proof of insurance to staff upon request.

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Changes to Itinerary

Trip dates are firm and cannot be changed. Any other amendments, such as rental gear, hotel accommodations, etc. made to the itinerary within 60 days prior to the arrival date are at Kilimanjaro and Beyond’s discretion and subject to a service fee of $100 per person.